Reference

motifbet Privacy Policy for Your Account

Our Privacy Policy explains how motifbet handles the account details behind your lobby access, including phone verification and wallet records from DANA, OVO, GoPay and QRIS.

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motifbet motifbet Privacy Policy for Your Account
HELP WITH PRIVACY

Get Policy Help Beside Your Account

A clear contact route helps when a privacy question appears during login or wallet checking.

Account questions Use the help link beside login when you want to ask what account details…
Wallet records For a DANA, OVO, GoPay or QRIS reference, send the payment receipt and account…
Correction requests Tell us which detail needs changing, such as an outdated phone number or device…
DATA HANDLING

What We Do With Your Account Data

Our handling process follows the account actions you can recognise: signing in, completing phone verification, opening a lobby on mobile or desktop and checking a wallet reference.

Account details

We may hold your phone number, account identifiers and verification responses so we can connect your sign-in with the correct account. We use these details for access checks, account messages and privacy requests.

Device signals

When you open the lobby on a phone, tablet or desktop browser, we may record device and session signals. These help us spot unusual access without requiring a separate application download.

Cookies

Cookies and similar storage can keep a session active, remember selected settings and help us identify technical faults. You can clear browser storage, although doing so may require another account sign-in.

Account security

Phone verification and sign-in checks help us distinguish your access from an unfamiliar device. Never send a password or wallet passcode through support; we do not need those secrets to assess a privacy request.

Retention

We retain account, payment-reference and security records only for the period needed for service operations, dispute handling, legal duties or a documented request. When a record is no longer needed, our process removes or restricts it.

Policy changes

If this Privacy Policy changes, we will place the revised version at the policy link and show the effective date. Check that page before creating an account or sending a new data request.

Answers About motifbet Privacy Policy

These answers focus on the questions you may search before opening an account or asking us to check a record. They explain the Privacy Policy in plain terms, including account access, local wallet references, cookies, deletion requests and the route for contacting us.

The Privacy Policy covers account details, phone verification, device and session records, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use phone verification to connect access with the correct account, reduce mistaken account changes and check unusual sign-ins. The requested details are handled under our Privacy Policy and are not a request for your wallet passcode.

Yes. The Privacy Policy covers technical records created when you sign in from a mobile browser, tablet or desktop. Device type, session timing and security signals can help us investigate access concerns.

We may keep payment references, receipt details and status data needed to match an account action. The Privacy Policy does not ask you to send wallet passwords, and support can check a receipt through the account help path.

Yes. Send the requested correction through account help, explain which detail is outdated and include your connected phone number. We confirm account ownership before changing a record covered by the Privacy Policy.

Contact us through the account help link and identify the records you want removed. We assess the request under the Privacy Policy, while some account, payment-reference or security records may need to remain for legal duties.

Yes. Access, eligibility and some data requests depend on local law. Where local law permits, we process your request using the steps described here and explain if a legal duty limits what we can change.